Shipping Policy

Effective Date: 16-08-2025


Shipping Coverage

With our courier partner, Royal Mail, we ship to any address in the United Kingdom. Future expansion of shipping areas is under consideration.


Shipping Costs

– We offer free standard shipping on all orders within the UK. No minimum purchase required
– There are no hidden shipping fees


Order Processing Time

– All orders are processed within 1–2 business days
– Once confirmed, our team carefully prepares and packs your order to ensure accuracy and quality
– Orders placed after the 2:00 PM (GMT) cut-off time will be processed on the next business day


Shipping Time

– Shipments with Royal Mail typically arrive within 2–3 business days (Monday through Saturday)


Cancellations

If you change your mind before receiving your order, cancellations can be made any time before dispatch.
– If an order has already been dispatched, please refer to our Refund Policy.


Tracking Your Order

– A tracking number will be provided via email after dispatch
– For any tracking queries, our support team is here to help


Order Modifications and Cancellations

– If you entered an incorrect delivery address, please contact us at support@goalstore.co.uk immediately for corrections
– Orders placed on weekends are processed on the next business day
– Contact our customer service for any urgent order changes


Policy Updates

We may update this Shipping Policy periodically. Please check our website for the latest information.


Contact information

Company name: goalstore LTD
Address: 13 Dawson Pl, London W2 4TH, United Kingdom
Email: support@goalstore.co.uk
Phone: +44 2033 196566
Opening hours: Monday to Friday (9:00 AM – 5:00 PM) (GMT)