Frequently Asked Questions (FAQ)

Where is your store located?

We are located at:
13 Dawson Pl, London W2 4TH, United Kingdom

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What is your Shipping Policy?

For details about shipping costs, delivery times, and tracking, please visit our [Shipping Policy] page.

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What is your Return Policy?

For a detailed description of our return process, please see the [Return and Refund Policy] page.

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Will I receive a confirmation email when my order is submitted online?

Yes. Once you complete your order, you will automatically receive a confirmation email confirming that we have received it.

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How do I process a return?

You can request a return by contacting us directly:

Email: support@goalstore.co.uk (include your order number and reason for return)
Phone: +44 2033 196566 (during business hours)

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How do I sign up for emails?

You can subscribe to our newsletter on the home page in the section labeled “Sign Up & Save.”

We respect your privacy — your email will only be used to send newsletters, offers, and important updates. You may unsubscribe at any time. For more details, please review our [Privacy Policy].

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Contact Information

Company name: goalstore LTD
Address: 13 Dawson Pl, London W2 4TH, UK
Email: support@goalstore.co.uk
Phone: +44 2033 196566
Opening hours: Monday to Friday (9:00 AM – 5:00 PM) (GMT)